Privacy Policy
Seekze is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains who we are, what personal data we collect, why we collect it, how we use it, and your rights under UK data protection law — including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Please read this policy carefully. By using our website or registering with Seekze, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Seekze is a career communication platform connecting students, professionals, and businesses through live 1:1 mentorship sessions and career conversations.
For the purposes of UK data protection law, Seekze is the data controller for personal data collected through this website and platform.
Contact details:
• Company name: Seekze
• Website: www.seekze.com
• Email: hello@seekze.com
• Partnership enquiries: contact@seekze.com
2. What Personal Data We Collect
We collect different categories of personal data depending on how you interact with Seekze.
2.1 Data you provide directly
When you fill in our registration or contact forms, we may collect:
- Full name
- Email address
- Mobile phone number
- Your role type (student, professional, business, or other)
- Any message or information you choose to share with us
2.2 Data collected automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on the site
- Referring website or search query
- Device type and operating system
This data is collected via cookies and similar technologies. See Section 8 (Cookies) for more
detail.
2.3 Data collected during sessions
If you participate in live sessions on the Seekze platform, we may collect:
• Session booking details (date, time, expert booked, industry)
• Session notes or follow-up summaries (where applicable)
• Ratings and feedback you leave after a session
• Payment information processed via our payment provider (we do not store full card
details)
2.4 Special category data
We do not intentionally collect special category data (such as health information, ethnicity, or
religious beliefs). Please do not share this type of information with us unless specifically
requested and explained.
3. How We Use Your Personal Data
We use your personal data only where we have a lawful basis to do so under UK GDPR.
The lawful bases we rely on are:
• Contract: to deliver the services you have registered for
• Legitimate interests: to operate and improve our platform, prevent fraud, and communicate with users in ways they would reasonably expect
• Legal obligation: to comply with our legal and regulatory requirements
• Consent: where you have given us explicit consent (e.g. for marketing emails)
3.1 Specific purposes
We use your data to:
• Respond to your enquiries and registration requests
• Arrange demos, calls, or sessions as requested
• Match students with relevant industry experts
• Process bookings and payments
• Send service-related communications (booking confirmations, reminders)
• Send marketing communications where you have consented or where we have a legitimate interest
• Improve our website and platform through analytics
• Comply with legal obligations, including GDPR and financial regulations
• Prevent and detect fraud or misuse of the platform
4. Who We Share Your Data With
We do not sell your personal data. We may share your data with:
4.1 Service providers
We work with trusted third-party providers to operate our platform, including:
• Hosting and infrastructure providers (e.g. Hostinger)
• Email and communication tools
• Payment processors (who handle transactions securely under their own compliance obligations)
• Analytics providers (e.g. Google Analytics, if used)
• Video conferencing tools used for live sessions
All third-party providers are required to process your data securely and only for the purposes we specify.
4.2 Experts and professionals
If you are a student booking a session, the expert you book with will receive your name and session details in order to deliver the session. They will not receive your contact details unless you choose to share them directly.
4.3 Businesses
If you are a student in our talent pool and a business expresses interest in connecting with you, we will seek your consent before sharing your details.
4.4 Legal requirements
We may disclose your personal data if required to do so by law, court order, or regulatory authority — for example, to comply with a request from the Information Commissioner’s Office (ICO) or law enforcement.
5. International Data Transfers
Seekze is based in the United Kingdom. If we transfer personal data outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place in accordance with UK GDPR — such as Standard Contractual Clauses (SCCs) or an adequacy decision.
Where we use third-party tools based outside the UK (such as US-based software providers), we ensure they are covered by appropriate transfer mechanisms.
6. How Long We Keep Your Data
We retain personal data only as long as necessary for the purposes it was collected, or as required by law. Our general retention periods are:
• Registration and enquiry data: up to 2 years from your last interaction with us
• Session and booking records: up to 3 years for operational and financial compliance purposes
• Marketing contact preferences: until you withdraw consent or unsubscribe
• Website analytics data: in line with our analytics provider’s settings (typically 14–26 months)
When data is no longer needed, we securely delete or anonymise it.
7. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
• Right of access: you can request a copy of the personal data we hold about you
• Right to rectification: you can ask us to correct inaccurate or incomplete data
• Right to erasure: you can ask us to delete your data in certain circumstances
• Right to restrict processing: you can ask us to limit how we use your data
• Right to data portability: you can ask us to provide your data in a structured, machine-readable format
• Right to object: you can object to us processing your data for direct marketing or where we rely on legitimate interests
• Rights related to automated decision-making: you have the right not to be subject to solely automated decisions that significantly affect you
To exercise any of these rights, please contact us at hello@seekze.com. We will respond within one month. You will not need to pay a fee in most circumstances.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
• Website: ico.org.uk
• Helpline: 0303 123 1113
8. Cookies
Our website uses cookies and similar technologies. A cookie is a small text file placed on your device when you visit a website.
8.1 Types of cookies we use
Strictly necessary cookies: These are essential for the website to function and cannot be switched off. They do not require your consent.
Analytics cookies: These help us understand how visitors use our site (e.g. pages visited, time on site). We only set these cookies with your consent.
Preference cookies: These remember your choices and settings. Set only with your consent. Marketing cookies: Where we use tools for remarketing or advertising analytics. Set only with your explicit consent.
8.2 Managing cookies
When you first visit our site, you will be presented with a cookie consent banner. You can accept all, reject non-essential cookies, or manage your preferences individually. You can also manage cookies through your browser settings at any time. Note that disabling
certain cookies may affect the functionality of our website.
9. Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure — including:
• Secure (HTTPS) connections across our website
• Access controls limiting who within our team can access personal data
• Regular review of our security practices
No method of internet transmission or electronic storage is 100% secure. If you have concerns about a specific security matter, please contact us immediately athello@seekze.com.
10. Children's Privacy
Seekze is intended for users aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the ‘Last updated’ date at the top of this page.
We encourage you to review this policy periodically. Continued use of Seekze after changes are published constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:
• Email: hello@seekze.com
• Website: www.seekze.com/contact
We aim to respond to all privacy-related enquiries within 5 working days.